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Market Data and Trends
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The
Global Outsourcing Industry in 2010: Repositioning
the Value Proposition. Participants in the
global sourcing community – buyers and providers –
are putting into place the relationships,
solutions and delivery models to service the
demands of 2010 and beyond . . .
2007 has come and gone.
Organizations implementing effective and lasting
transformation of their business support
operations for 2008 have likely been planning
their planning long before today. TPI, recognizing
how incredibly quickly the market is moving,
offers insight into what we believe will be the
future state of the sourcing market in 2010 and
beyond, thought leadership that sheds light on the
issues, concerns and drivers related to tomorrow’s
sourcing strategies. This abridged version of
“The Global Outsourcing Industry in 2010:
Repositioning the Value Proposition.” covers
the following areas:
- The Shift to Managed Services is Underway
- The Context for Competitiveness
- Senior Executives Drive Their Sourcing
Strategies Based on a Wide Spectrum of Change
- The 3C Framework for Sourcing (Be sure you
check out what this means!)
- The Emergence of Performance-oriented
Sourcing
- Key Sourcing Destinations
- Global Service Provider Community: drastic
steps they’ll take, their obstacles, and how
they need will need to position themselves to
win future deals

For more
information on “The Global Outsourcing Industry in
2010: Repositioning the Value Proposition,” or to
learn how TPI may assist you with your sourcing
strategies, please contact Peter Allen at peter.allen@tpi.net.
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Featured Paper
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Security
Framework and Best Practices in Offshore Outsourcing
By Indy Banerjee, Bindu Sudhir and Prabhash Thakur
As organizations embrace offshoring, their
information technology systems and data become
increasingly dispersed. Although this may lower client
costs and add capability, it also raises concerns about
data security. A well-thought-out security program that
balances control and flexibility can be an effective
tool for securing business as well as increasing the
confidence of clients and other stakeholders. This white
paper analyzes and clarifies issues surrounding offshore
security, discusses how clients and service providers
can reduce security risks and outlines best practices in
offshore outsourcing.
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| TPI Events |
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TPI Americas Sourcing Industry
Conference (SIC) Tipping Points: Critical
Moments in the Sourcing Life Cycle
April 21 – 22, 2008 The Drake
Hotel, Chicago
Please join us at
the annual Americas Sourcing Industry
Conference (SIC) on April 21 -
22, 2008, at The
Drake Hotel, Chicago, where we will explore
Tipping Points: Critical Moments in the Sourcing
Life Cycle.
The SIC provides sourcing
industry leaders an informal opportunity to
improve existing relationships and the platform
from which to build new ones. In addition to
gaining insight from TPI on the state of the
sourcing industry, including trends and market
directions, this conference will provide a forum
for service providers and law firms to learn more
about working with TPI and our clients.
This event is designed solely for service
providers and law firms, which assures you of a
world-class peer networking and learning
experience.
Browse
the Agenda
Register
Now
TPI Americas Sourcing
Leadership Exchange Conference Sorting
Through a Crowded Sourcing Universe
April 30 – May 2, 2008 The Drake
Hotel, Chicago
Please join us for
TPI’s 17th Americas Sourcing Leadership Exchange
(SLE) conference. Our agenda theme, “Sorting
through a Crowded Sourcing Universe,” explores the
spectrum of service provider alternatives. Using
case studies and current, relevant examples, we
will share perspectives and market data on the
broad set of providers vying for your business in
the ever-more crowded outsourcing world.
At the SLE, you’ll meet and exchange ideas
and experiences with executives from leading
organizations who are responsible for using or
evaluating sourcing solutions — outsourcing,
offshoring, shared services and internal service
optimization. Unlike other conferences, this event
is only for buyers/users of sourcing services,
assuring you of a world-class peer networking
experience.
Browse
the Agenda
Contact TPI’s Madeleine
Sweigart to learn more about the Americas SLE.
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| Podcasts |
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Procurement
Outsourcing
In this edition of
SourcingTalk, Bill Browning, a research analyst
in the Global Supply Management Practice of
Aberdeen Group, and Bill Huber, Director of
Procurement Services for TPI, joined Peter
Allen, Partner & Managing Director, TPI to
discuss the recent TPI-sponsored benchmark
report, Procurement
Outsourcing: A Strategic Initiative?
Peter, Bill and Bill talk about the
growth in procurement outsourcing, why companies
have been hesitant to engage in procurement
outsourcing and the success factors and maturity
model that help companies strategically
outsource procurement functions.
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| Perspectives |
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A
Rising Tide Lifts All Boats? By Duncan
Aitchison, Partner & President, EMEA, TPI
The outsourcing market has seen a near
seismic shift over the last two years in the
geographic profile of market demand. No one is
standing still. For the majority of the past
three decades the United States has been the
leading buyer of outsourced services. In fact,
just five years ago it comprised 66 percent of
the outsourcing contract value. By the end of
2007, this picture changed dramatically. The
United States accounted for less than 30 percent
of the global contract value while Europe led by
50 percent in the same period.
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Also in this
Issue... Structuring
a Collaborative Relationship by Bill Huber,
Director, CPO Services
Collaboration enables
companies to pursue a broader range of value-creating
relationships and to achieve higher value from their existing
relationships. This white paper outlines the characteristics
of collaborative relationships, how to create them, and how
companies can benefit from taking this approach. It also
includes examples of best-in-class global companies who make
effective use of collaborative relationships.
TPI News India
Aims to Double Revenue from Infrastructure Management Services
Indian outsourcers already have a large share of
outsourced application development and maintenance and are
dominant in business process outsourcing. The country is now
targeting a larger share of the market for remote
infrastructure management services (IMS), and is planning to
more than double revenue from these services to US$15 billion
by 2013. Asia-Pacific
Outsourcing Growth AcceleratesThe Region is Seeing
Bigger Contracts Signed TPI
Founder Inducted into International Association of Outsourcing
Professionals Hall of Fame Outsourcing Veteran
Dennis McGuire Recognized for Positive Contributions to
Industry TPI
Co-Chaired and Sponsored EventsHRO
World Expo April 16-17 New York, NYThe
HRO World Conference & Exposition will take place on April
16-17, 2008, concurrent with the 6th Annual NY HR Week™ at the
Hilton New York hotel. For additional information
regarding the HRO World Conference, featuring more than a
dozen educational sessions and offering CEU credits, please
visit HRO
World online for agenda, registration and fee details.
IQPC Shared Services Week March
30-April 3, 2008 Orlando, FL Shared
Services Week 2008, the world’s largest shared services event,
is where shared services executives from the Fortune 500 meet
to network, share best practices and tackle the issues facing
our industry to help address new, emerging challenges. Whether
you are launching your SSO or facing the trials of late-stage
SSOs, Shared Services Week 2008 offers premier networking
opportunities and industry best practices for you.
Register now by calling +1 800 882 8684, or click
here.
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