About TPI       Subscribe to The Platform       Platform Archives        Contact Us
Market Data and Trends

   

The Global Outsourcing Industry in 2010: Repositioning the Value Proposition. Participants in the global sourcing community – buyers and providers – are putting into place the relationships, solutions and delivery models to service the demands of 2010 and beyond . . .

2007 has come and gone. Organizations implementing effective and lasting transformation of their business support operations for 2008 have likely been planning their planning long before today. TPI, recognizing how incredibly quickly the market is moving, offers insight into what we believe will be the future state of the sourcing market in 2010 and beyond, thought leadership that sheds light on the issues, concerns and drivers related to tomorrow’s sourcing strategies. This abridged version of “The Global Outsourcing Industry in 2010: Repositioning the Value Proposition.” covers the following areas:
  • The Shift to Managed Services is Underway
  • The Context for Competitiveness
  • Senior Executives Drive Their Sourcing Strategies Based on a Wide Spectrum of Change
  • The 3C Framework for Sourcing (Be sure you check out what this means!)
  • The Emergence of Performance-oriented Sourcing
  • Key Sourcing Destinations
  • Global Service Provider Community: drastic steps they’ll take, their obstacles, and how they need will need to position themselves to win future deals



For more information on “The Global Outsourcing Industry in 2010: Repositioning the Value Proposition,” or to learn how TPI may assist you with your sourcing strategies, please contact Peter Allen at peter.allen@tpi.net.


 
  Featured Paper

 
  Security Framework and Best Practices in Offshore Outsourcing
By Indy Banerjee, Bindu Sudhir and Prabhash Thakur

As organizations embrace offshoring, their information technology systems and data become increasingly dispersed. Although this may lower client costs and add capability, it also raises concerns about data security. A well-thought-out security program that balances control and flexibility can be an effective tool for securing business as well as increasing the confidence of clients and other stakeholders. This white paper analyzes and clarifies issues surrounding offshore security, discusses how clients and service providers can reduce security risks and outlines best practices in offshore outsourcing.



 
 
TPI Events  
TPI Americas Sourcing Industry Conference (SIC)
Tipping Points: Critical Moments in the Sourcing Life Cycle

April 21 – 22, 2008
The Drake Hotel, Chicago


Please join us at the annual Americas Sourcing Industry Conference (SIC) on April 21 - 22, 2008, at The Drake Hotel, Chicago, where we will explore Tipping Points: Critical Moments in the Sourcing Life Cycle.

The SIC provides sourcing industry leaders an informal opportunity to improve existing relationships and the platform from which to build new ones. In addition to gaining insight from TPI on the state of the sourcing industry, including trends and market directions, this conference will provide a forum for service providers and law firms to learn more about working with TPI and our clients.

This event is designed solely for service providers and law firms, which assures you of a world-class peer networking and learning experience.

Browse the Agenda

Register Now


TPI Americas Sourcing Leadership Exchange Conference
Sorting Through a Crowded Sourcing Universe

April 30 – May 2, 2008
The Drake Hotel, Chicago


Please join us for TPI’s 17th Americas Sourcing Leadership Exchange (SLE) conference. Our agenda theme, “Sorting through a Crowded Sourcing Universe,” explores the spectrum of service provider alternatives. Using case studies and current, relevant examples, we will share perspectives and market data on the broad set of providers vying for your business in the ever-more crowded outsourcing world.

At the SLE, you’ll meet and exchange ideas and experiences with executives from leading organizations who are responsible for using or evaluating sourcing solutions — outsourcing, offshoring, shared services and internal service optimization. Unlike other conferences, this event is only for buyers/users of sourcing services, assuring you of a world-class peer networking experience.

Browse the Agenda

Contact TPI’s Madeleine Sweigart to learn more about the Americas SLE.


 
Podcasts
Procurement Outsourcing

In this edition of SourcingTalk, Bill Browning, a research analyst in the Global Supply Management Practice of Aberdeen Group, and Bill Huber, Director of Procurement Services for TPI, joined Peter Allen, Partner & Managing Director, TPI to discuss the recent TPI-sponsored benchmark report,
Procurement Outsourcing: A Strategic Initiative?

Peter, Bill and Bill talk about the growth in procurement outsourcing, why companies have been hesitant to engage in procurement outsourcing and the success factors and maturity model that help companies strategically outsource procurement functions.

 
 
Perspectives
A Rising Tide Lifts All Boats?
By Duncan Aitchison, Partner & President, EMEA, TPI

The outsourcing market has seen a near seismic shift over the last two years in the geographic profile of market demand. No one is standing still. For the majority of the past three decades the United States has been the leading buyer of outsourced services. In fact, just five years ago it comprised 66 percent of the outsourcing contract value. By the end of 2007, this picture changed dramatically. The United States accounted for less than 30 percent of the global contract value while Europe led by 50 percent in the same period.

 

Also in this Issue...

Structuring a Collaborative Relationship
by Bill Huber, Director, CPO Services

Collaboration enables companies to pursue a broader range of value-creating relationships and to achieve higher value from their existing relationships. This white paper outlines the characteristics of collaborative relationships, how to create them, and how companies can benefit from taking this approach. It also includes examples of best-in-class global companies who make effective use of collaborative relationships.




TPI News


India Aims to Double Revenue from Infrastructure Management Services
Indian outsourcers already have a large share of outsourced application development and maintenance and are dominant in business process outsourcing. The country is now targeting a larger share of the market for remote infrastructure management services (IMS), and is planning to more than double revenue from these services to US$15 billion by 2013.


Asia-Pacific Outsourcing Growth Accelerates
The Region is Seeing Bigger Contracts Signed


TPI Founder Inducted into International Association of Outsourcing Professionals Hall of Fame
Outsourcing Veteran Dennis McGuire Recognized for Positive Contributions to Industry





TPI Co-Chaired and Sponsored Events

HRO World Expo
April 16-17
New York, NY


The HRO World Conference & Exposition will take place on April 16-17, 2008, concurrent with the 6th Annual NY HR Week™ at the Hilton New York hotel.

For additional information regarding the HRO World Conference, featuring more than a dozen educational sessions and offering CEU credits, please visit HRO World online for agenda, registration and fee details.


IQPC Shared Services Week
March 30-April 3, 2008
Orlando, FL


Shared Services Week 2008, the world’s largest shared services event, is where shared services executives from the Fortune 500 meet to network, share best practices and tackle the issues facing our industry to help address new, emerging challenges. Whether you are launching your SSO or facing the trials of late-stage SSOs, Shared Services Week 2008 offers premier networking opportunities and industry best practices for you.

Register now by calling +1 800 882 8684, or click here.


WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.
 
  Copyright 2008 Technology Partners International, Inc. All Rights Reserved www.tpi.net