
4th Quarter Global Index Signals Gradual Recovery for the Outsourcing Industry
Cloud Computing – How to Make Rain NOW



4Q09 EMEA TPI Index
Date: January 29, 2010, 10.30am GMT
View Presentation Slides
4Q09 Global TPI Index
Date: January 20, 2010, 11:00 A.M. Eastern
View Presentation Slides
Replay: +1 719 457 0820 or 1 888 203 1112; Code 8543430
2H09 and Full Year 2009 TPI Index Asia Pacific
Date: January 27th, 2010, 3.30 P.M. (Sydney), 10 A.M. (India Standard Time)
View Presentation Slides
Outsourcing Industry Turns In Best Performance In Six Quarters, Signaling Start Of Gradual Recovery In Global Market
Total contract value (TCV) reached $24.7 billion, an increase of 47 percent sequentially and 8 percent year-over-year and the best quarterly performance since the second quarter of 2008.
View the press release
New Report Shows Europe Overtaking North America as Top Outsourcing Region
According to the TPI MomentumSM Market Trends & Insights 3Q09 Geography Report, European G2000 companies outspent their North American counterparts by approximately $1.2 billion in average annual contract value (ACV) through the third quarter.
View the press release
TPI Advises Zurich Financial Services In One Of The Largest IT Services Contracts Valued At Up To $2.9 Billion
CSC announced today that it has signed a ten-and-a-half year master service agreement with Zurich Financial Services Group for data center and information technology infrastructure managed services.
View the press release
Free Webinar replay: Engineering a Healthy Managed Service Provider (MSP) Program
Do you know how an MSP can unlock value in your organization? Listen to this replay of The Outsourcing Institute’s recent, highly rated webinar featuring TPI expert Hary Bottka to learn how to build and sustain a healthy MSP financial model.
TPI Releases Version 2.0 of TPI Momentum Contract KnowledgeBase
New tools, features, data help outsourcing service providers analyze demand, hone go-to-market strategies, allocate sales resources.
View the press release

Top 5 Ways to Maximize Leverage in Renewals
By Debora Card, Associate Partner ─ Research, Analytics & Intelligence, TPI
Effective contract negotiations leverage comes from developing viable alternatives that are financially, technically, and tactically feasible and desirable; and from being ready, willing and able to execute against them.
Here are the TPI Top 5 tips for maximizing leverage in your contract renewals:
| 1. | Start early; don’t rush |
| 2. | Do your homework |
| 3. | Realign with reality |
| 4. | Remove the fog |
| 5. | Play out your hand |
TPI’s seasoned sourcing experts can help you achieve your global sourcing goals through objective advice, robust market data, knowledge of your industry and extensive experience with sourcing negotiations.
E-mail Debora Card, Associate Partner ─ Research, Analytics & Intelligence, TPI, or phone her at +1 586 677 8351 to learn more.
![]()
![]()
Have the TPI Top 5 delivered to your inbox


